Visitor
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1 Message
Cannot clear shopping cart
I called support to find out why my bill was astronomical and clear the shopping cart of very expensive items. I didn’t put the items in the cart. I’ve tried clearing cache, restarting the app-all the recommended things nothing works. It seems like such a simple
thing! Why is it so hard to do this? Any help is appreciated. Thank you.


XfinityNatalie
Official Employee
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1.1K Messages
1 hour ago
Greetings, user_stcxnx! We appreciate you bringing this important issue to our attention regarding your online experience with the cart issue and billing concerns. You have reached the right place to look into this for you. Have you tried signing in through a different web-browser as well?
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