Sdw692000's profile

New Poster

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1 Message

Mon, May 18, 2020 10:00 AM

Camera threat

Hello, I'm getting notifications that I'm getting unauthorized attempts to access my cameras.  They are being blocked but require more attention. How do I go about dealing with this?

Responses

Official Employee

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2.9K Messages

1 y ago

Greetings, @Sdw692000! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that there have been unauthorized attempts to gain access to your cameras. That can certainly be scary. As someone who cares deeply about my home's security, I certainly wouldn't want anyone gaining access to any of my cameras. To have this further looked into, please reach out to our CSA (Customer Security Assurance) Team. They are an amazing team to work with when it comes to security issues! They can be reached at 1-888-565-4329. Please let us know if you have any further questions or concerns. 

New Poster

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1 Message

4 m ago

Did you get any help?
EG

Expert

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87.1K Messages

4 m ago

@Jvrocha17 

 

Please create a new topic of your own here on this board detailing your issue. Thanks. 9 month old dead now being closed.

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