Wed, Jan 22, 2020 7:00 PM
2 m ago
2 y ago
I have a similar issue. Nearest I can tell is you have to go into XFi settings and pause the device.I had an unknown PC on my network last week, and put it on pause. It seems to have disconnected ever since as they couldn't reach the internet anymore.
I hope this helps. I wish we had true mac filtering to prevent a device from connecting AT ALL, but this seems the best shot.
1 y ago
6 m ago
Funny. I'm now having the same issue.
I actually created a group called blocked, added them to it;
set up personal controls and gave it a downtime of 23 Hours and 59 Minutes everyday of the week.
So if they want access they get one minute at 1:14AM.
I’m having the same issue. It’s several devices that connected to my network and I’ve tried everything. I tried changing the password and I spoke to an xfinity rep and they suggested it was the settings on my old modem (that I rent from xfinity) and shipped me a new one. I thought this would resolve the issue but the same devices appeared. The only option is to pause the device, but I shouldn’t have to do this if I’m paying money for the services and my network should be secure. I’ve never had this happen and I’ve been a customer for years. It makes me feel like I’m being hacked.
@Kshey In my opinion yes it would be someone close enough to you to get coverage with an automated router hacker. Will have to totally block them or go with a super high router with 50+ (100+ better) number letter symbol combo that resets automatically often. Never type your own pass word. Are things can get to show illeagal hacker being used also take screen shots of ALL IP Addresses of computers, phones, tablets, etc. most items registered by owner so can be used as evidence if or when turned over to cops if go that far.