Visitor
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1 Message
Biometric Authentication Option
Is there biometric authentication for the Xfinity Internet app? I'm using my Android phone to manage my new Xfinity Internet. I have two factor authentication setup, but I don't see an option for setting up the biometric authentication option. If it is an option, please let me know the steps to setup. Thanks.
EG
Expert
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107.1K Messages
3 years ago
Concern moved here to the proper help section for assistance.
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XfinityKassie
Official Employee
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1.3K Messages
3 years ago
@netwkpro Good afternoon! Thank you for reaching out to our Community Forums Team of experts. I hope your Friday is going well so far! We do have the option for biometric authentication. There is a separate app for it. Once you download that app, you will be able to personalize your security on your apps as you would like. The app to download is called "Xfinity Authenticator". I have included the instructions below as well. Please let me know if you run into any issues, I'm here to help!
https://comca.st/3xiOzuz
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