Bill date

I have been an Xfinity customer for only about 30 days, and I am concerned because my billing date continues to change on its own. I have already tried all recommended troubleshooting steps, but the issue has not been resolved. It doesn’t matter if i use the app, website, or a computer the change bill date has an error message!!!!

This inconsistency is confusing and concerning, especially as a new customer. I would like this issue reviewed and corrected as soon as possible.

Please permanently change and set my billing date to the 19th of each month and confirm once this has been completed. I would also appreciate clarification on why my billing date has been changing without my request.

Thank you for your assistance. I look forward to your prompt resolution.