Hello, @user_4uthgh! Thank you for taking the time to visit our Xfinity Community Forum, and for creating a post about the "downtime" options in our Xfinity App. You've come to the right place! Our Digital Care Team is awesome to work with because we'll do everything we can to provide you with the latest information. To set a schedule to pause WiFi on the Xfinity app, go to the "People" section, select the person you want to manage, then navigate to their "Downtime" settings where you can create a schedule specifying the days and times when their WiFi access will be paused; essentially, this allows you to set a scheduled "pause" for their internet access on their assigned devices. To clarify, did you run into trouble following those steps?
XfinitySara
Official Employee
•
1.3K Messages
2 days ago
Hello, @user_4uthgh! Thank you for taking the time to visit our Xfinity Community Forum, and for creating a post about the "downtime" options in our Xfinity App. You've come to the right place! Our Digital Care Team is awesome to work with because we'll do everything we can to provide you with the latest information. To set a schedule to pause WiFi on the Xfinity app, go to the "People" section, select the person you want to manage, then navigate to their "Downtime" settings where you can create a schedule specifying the days and times when their WiFi access will be paused; essentially, this allows you to set a scheduled "pause" for their internet access on their assigned devices. To clarify, did you run into trouble following those steps?
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