Bedtime Mode Pause

I was on chat with xfin rep about bill when suddenly computer just disconnected. That rep became another rep and again my computer service dropped. Than a third time! This never happened before. Having trouble getting online or staying there I'm using a hotspot - and discovered my 'bedtime mode' pause is on. I didn't even know it existed! How do I make this go away?

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XfinityBrittany

Official Employee

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712 Messages

6 years ago

@The1Visitor wrote:

I was on chat with xfin rep about bill when suddenly computer just disconnected. That rep became another rep and again my computer service dropped. Than a third time! This never happened before. Having trouble getting online or staying there I'm using a hotspot - and discovered my 'bedtime mode' pause is on. I didn't even know it existed! How do I make this go away?

Are you still stuck in this paused state?

If so, I can have someone look into it. Please send me a Private Message with the MAC address of your computer (can get this from device details in xFi) and the approximate times of when this happened?

Thanks!

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The1Visitor

Bedtime Mode Pause

XfinityBrittany

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