kurtzy2md6's profile

New Poster

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1 Message

Wed, Oct 21, 2020 8:00 PM

Bedtime Mode Not Working

I have my Kids Group set to bedtime mode for 10pm and it has stopped working.  Is there a specific reason why?  Is there a way to troubleshoot?  I haven't found much information at all.

Responses

New Poster

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1 Message

8 m ago

I am having the same problem, this is annoying.

New Poster

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1 Message

7 m ago

Same here. Ugh.

Official Employee

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6.7K Messages

7 m ago

Hello kurtzy2md6. At the time you noticed Bedtime Mode was not working, were you able to reboot the modem? This can alleviate this problem. I can assist with further troubleshooting your Xfinity Wireless Gateway issue if you still need help. So that I can assist you, please send me a private message and include your full name and service https://comca.st/2TV6qmm can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.

I am an Official Comcast Employee.
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