Sbadgertx's profile

New Poster

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1 Message

Sat, Dec 28, 2019 10:00 AM

App - Switch Between Multiple Accounts

I have two accounts for two different houses. I can easily switch between them on the Internet site. But how do I switch between them on the app? Only one account shows up.

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Official Employee

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839 Messages

8 m ago

@Tom8otim the functionality has been released, you'll just need to sign out then sign back into the Xfinity App (formerly the "xFi App").

 

Guidance is listed here:

https://www.xfinity.com/support/articles/switching-between-multiple-accounts

 

New Poster

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2 Messages

1 y ago

I'm I have an E document saying he made a digital car and he signed up for all this on my account which is not fair this is so much fraud he did fraud on Amazon twice my bank account Apple messed I continue with this person has done so if you guys can locate him or her please turn them over to look local or third authorities

Official Employee

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124 Messages

1 y ago


@Sbadgertx wrote:
I have two accounts for two different houses. I can easily switch between them on the Internet site. But how do I switch between them on the app? Only one account shows up.

 

Hi @Sbadgertx 

As of now, account switching is not available on the xFi app. 

New Poster

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1 Message

1 y ago

Can I separate my two accounts into two different xFi logins?
Currently I have 2 accounts (for two separate locations/properties) both using the same xFi login. The xFi app does not allow me to switch between the two accounts —- This would be a GREAT feature for Comcast to include in an upgrade to the app!!
Any suggestions for a solution?

Official Employee

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839 Messages

1 y ago

@Davem410 @Sbadgertx @ComcastHana @RobertWy @Kay11223 

 

Expect an update in the xFi app to support linked accounts within the next few releases. Thanks for your patience, the "Make Primary" functionality the Linked Account Management settings was a temporary holdover. 

 

You'll see updates in the xFi app release notes, as well as here in this support article:

https://www.xfinity.com/support/articles/switching-between-multiple-accounts

 

 


@Davem410 wrote:
Can I separate my two accounts into two different xFi logins?
Currently I have 2 accounts (for two separate locations/properties) both using the same xFi login. The xFi app does not allow me to switch between the two accounts —- This would be a GREAT feature for Comcast to include in an upgrade to the app!!
Any suggestions for a solution?

 

New Poster

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1 Message

8 m ago

When will it be available

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