Visitor
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11 Messages
App says modem is off line-unable to see wi-fi users
After a recent update yesterday, I go into manage wi fi users and it says MODEM OFFLINE. We're all clearly on the internet and there is nothing wrong with my modem. This app is just getting worse and worse. It's basically useless at this point and that was the only reason I stayed with this overpriced internet. The app is garbage and the assistant is useless too. My modem is working and no one is having issues but it says modem offline and I am unable to see my users.
user_13bac9
Visitor
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11 Messages
1 day ago
I'd really like some help. This is ridiculous. I've cleared the cache, force stopped, uninstalled the app, reinstalled the app and it still says MODEM OFF LINE. I always hesitate to do your updates but yesterday I clicked it. There is literally NOTHING wrong with the internet. I even let the "assistant" go through the motions and it determined nothing was wrong with the modem. Why does the app continue to say it's offline?????
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