App problems after moving
Last week I moved to a new house.
The service was not moved. I added a new service address for the new house and a few days later I stopped service at the old address.
Internet and TV work fine at the new address but I have lost access to most of the mobile apps.
XFi, MyAccount, Stream do not work. I get a 'sorry not able to connect, please try again' message.
The xfinity mobile app works fine..
I have tried clearing data, reinstalling, etc but the problems remain.
Can you assist?