Visitor
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2 Messages
App only shows overview and account tabs
App is only show the overview and account tabs, plus saying my balance is past due which is false. Clearly it is a ongoing issue which they neglect to fix. So, whatever quick remedy needs to be done is what I need.
XfinityThomasB
Official Employee
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2K Messages
1 month ago
user_61a26y Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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