Visitor
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1 Message
App login
New customer, will not let me log in to app. Works on the site and have deleted and redownloaded the app.
Visitor
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1 Message
New customer, will not let me log in to app. Works on the site and have deleted and redownloaded the app.
XfinityBrie
Administrator
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672 Messages
4 years ago
Hey there @user_6cad0b, thank you for connecting with us here on the Xfinity support Forums. What operating system and mobile device are you using the app on? Android or Apple?
The Xfinity My Account app is available for the following Apple devices running on iOS 10 or newer:
Note: While the app can run on iPads in compatibility mode (the app will remain the size it appears on the iPhone), there is no iPad-specific version of the Xfinity My Account app at this time.
Android
The Xfinity My Account app is also available for many devices from Google, Samsung, and more running on Android 5.0 operating system or newer.
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user_8d5d2d
Visitor
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4 Messages
4 years ago
There’s no fricking help here or anywhere in the comcast universe that I can find. Incompetence reigns!!!!
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