1 Message
App issues
The Xfinity app isn’t showing anything not my Wi-Fi information and it’s so annoying that I can’t speak with a real life human in the phone! This problem has been obliging for a couple of days. I have updated my phone as well as looked for updates with the app and nothing. I’ve uninstalled and reinstalled multiple times as well as signed in and out.
XfinityRoberto
Official Employee
•
1.6K Messages
1 month ago
Hi there @user_7d4elu. I am sorry to hear that you are having troubles with the Xfinity App. You are in the right place and we are happy to assist you today. Now when you log into the app, are you using your primary Xfinity Username?
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