Visitor
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1 Message
App feature missing in update 6.9.0-9
Hi!
Since app update 6.9.0-9 on August 18, 2026, I am no longer able to turn off all devices linked to a family member. Why was that feature taken away?? Please bring it back for the parents!
XfinityAlyssaA
Official Employee
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3K Messages
3 hours ago
Good evening @user_7qp20r, and thank you for reaching out on our Forums regarding your concerns with the app update. To confirm, have you tried logging out and back in to the app?
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