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user_289269
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Sunday, August 27th, 2023 2:06 AM

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App doesn’t work anymore

My mobile app has “updated” to the new version - the one with no Wi-Fi control option at the bottom.  Can someone please help?  Yes - it was triggered by disabling bridge mode. 

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Updated 

3 years ago

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user_d4fac1

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3 years ago

Same here!  I uninstalled and reinstalled with no luck. 

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XfinityChristy

Official Employee

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2.9K Messages

@user_d4fac1 Thank you for reaching out via our Xfinity forums. As part of our commitment to delivering a more seamless experience, you can now manage your Xfinity Mobile service using the Xfinity app!

With the Xfinity app, the primary user on your account can now:

  • View and pay your Xfinity Mobile bill
  • Check how much data you’ve used
  • Switch between Unlimited and By the Gig data options
  • Manage your device upgrades
  • Enable features like Global Travel Pass, and more.

Please let us know if you have any other questions or issues when you log into your account. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 years ago

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