1 Message
Advanced security
The advanced security option in the app won’t turn on, but continues to block my remote client app from connecting to my computer. Every time I turn on the feature it loads and then goes right back to the same screen.
1 Message
The advanced security option in the app won’t turn on, but continues to block my remote client app from connecting to my computer. Every time I turn on the feature it loads and then goes right back to the same screen.
XfinityAngie
Official Employee
•
2K Messages
2 years ago
@user_079301, Thank you for reaching out to Xfinity Support. We would be happy to troubleshoot with you if you are still having issues with the app. A good place to start is to uninstall and reinstall the app.
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