Advanced Security - Protected Browsing - NON FUNCTIONAL
i've recently received a new router (model #TG1682G) and it is now blocking me from sites i've been able to goto before with no issues whatsover.
when the browser (doesn't matter which one i use) asks if i want to proceed, i get this page
so, then i follow the instructions:
a) there's no such thing as "Protected Browsing" as an option (via app or computer)
b) when i do select what i believe is the 'new' protected browsing: "Advanced Security", i disable it and nothing changes other than the little switch to show me i've disabled it.
same results via any browser. i've restarted the computer, waited plenty of minutes for it to kick in, cleared my history, cache, etc...NOTHING.
can i please have specific instructions on how to disable this feature from an xFinity expert on here? if you only knew the amount of my life i've consumed just getting this router in the first place, i simply do not want to invest the time to speak to someone who barely understands me on the phone.
their instructions on the page pictured above simply do not work unless i have that as an option, which is clearly not there.