Contributor
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44 Messages
"Advanced security on the go wasn't set up correctly" error message on iPad
I recently upgraded to xFi complete and have been playing around with some of the features that it offers. I was able to easily activate Advanced Security on the go on my iPhone but when I try to activate it on my iPad I get the message "Advanced security on the go wasn't set up correctly" and a "Got It" prompt but nothing that helps me go further to troubleshoot. I have restarted the iPad a couple of times and deleted any other VPN apps that were installed. My phone and iPad are both running the latest version of iOS and are configured similarly. (I did not have to do anything with the iPhone to get it to work.) I am reaching out to see if anyone has had a similar problem or if anyone might be able to help me troubleshoot this. Thanks!
user_bf19d4
Visitor
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1 Message
2 years ago
I am having the same issue.
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user_6c2967
Visitor
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3 Messages
1 year ago
I'm having the exact same issue.
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user_3fe197
Visitor
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2 Messages
1 year ago
I am havng the same user as well on iPad Pro. Phone is fine
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user_6c2967
Visitor
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3 Messages
1 year ago
I am still having this issue: when I try to activate Advanced Security on my iPad I get the message "Advanced security on the go wasn't set up correctly" and a "Got It" prompt but nothing that helps me go further to troubleshoot. I have restarted the iPad a couple of times and tried on my home wifi. My phone and iPad are both running the latest version of iOS and are configured similarly. (I did not have to do anything with the iPhone to get it to work.)
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Terhall
Frequent Visitor
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17 Messages
1 year ago
I am having the same issue. I have tried same fixes as other users. My IOS is up to date.
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user_810c45
Visitor
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8 Messages
1 year ago
I am having the same issue with my iPhone SE that is running IOS 16.3.1.
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