U

Visitor

 • 

1 Message

Mon, Apr 19, 2021 1:12 AM

Admin wifi setting Grey out

Am trying to change my wifi channel and frequency but the web site doesn't allow me to do it 

Responses

ComcastMichael

Official Employee

 • 

2.9K Messages

15 d ago

Greetings, @user_90259d! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! I apologize to hear that you are having issues with trying to change the wifi channel. For further assistance please have a look at the following link: https://www.xfinity.com/support/articles/change-wifi-channel-xfinity-xfi

 

If you are still running into an issue feel free to start a chat with us for further assistance. Just click the Peer to Peer chat icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first and last name

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