you didn't say this was about internet or TV. Moved from the my account area of the forum to Xfi area of the forum to determine if this is the best place to receive help.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Hi, Please uninstall the xFi app and install it back. Let us know if that doesn't work and then we can go from there to the next possible solution.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
Responses
Rustyben
Expert
•
24K Messages
1 y ago
you didn't say this was about internet or TV. Moved from the my account area of the forum to Xfi area of the forum to determine if this is the best place to receive help.
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ComcastJosh
Official Employee
•
131 Messages
1 y ago
Hi, Please uninstall the xFi app and install it back. Let us know if that doesn't work and then we can go from there to the next possible solution.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
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