Graceangeleve38's profile

New Poster

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1 Message

Wed, May 20, 2020 11:00 AM

Active time limits

We have 5 kids and we’ve set active time limits and it is setup to shut off once the limit is reached. It doesn’t work. Like ever...

Responses

Rustyben

Expert

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24K Messages

1 y ago

you didn't say this was about internet or TV. Moved from the my account area of the forum to Xfi area of the forum to determine if this is the best place to receive help.

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Official Employee

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131 Messages

1 y ago

Hi, Please uninstall the xFi app and install it back.  Let us know if that doesn't work and then we can go from there to the next possible solution. 

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