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Wednesday, May 20th, 2020 11:00 AM
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Expert
24.6K Messages
5 years ago
you didn't say this was about internet or TV. Moved from the my account area of the forum to Xfi area of the forum to determine if this is the best place to receive help.
Official Employee
131 Messages
Hi, Please uninstall the xFi app and install it back. Let us know if that doesn't work and then we can go from there to the next possible solution.
Rustyben
Expert
•
24.6K Messages
5 years ago
you didn't say this was about internet or TV. Moved from the my account area of the forum to Xfi area of the forum to determine if this is the best place to receive help.
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XfinityJosh
Official Employee
•
131 Messages
5 years ago
Hi, Please uninstall the xFi app and install it back. Let us know if that doesn't work and then we can go from there to the next possible solution.
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