New Poster
•
1 Message
Active Time Limit Notifications Not Working
I have my son's devices setup on a profile that notifies me when internet activity reaches a certain threshold. In recent weeks, I receive these notifications early in the morning (5:30am) even though I have bedtime hours set during this time. When I check activity for his devices overnight, there is zero activity showing during the time the notification says he was active. Has anyone else experienced this? Any resolutions?
XfinityJosh
Official Employee
•
131 Messages
5 years ago
Hello @jflash that is very odd! I haven't heard about that from any customers but please keep us informed on how it all plays out.
0
0