jflash's profile

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Thu, Jun 4, 2020 6:00 AM

Active Time Limit Notifications Not Working

I have my son's devices setup on a profile that notifies me when internet activity reaches a certain threshold.  In recent weeks, I receive these notifications early in the morning (5:30am) even though I have bedtime hours set during this time.  When I check activity for his devices overnight, there is zero activity showing during the time the notification says he was active.  Has anyone else experienced this?  Any resolutions?


Official Employee


131 Messages

1 y ago

Hello @jflash  that is very odd!  I haven't heard about that from any customers but please keep us informed on how it all plays out. 

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