Visitor
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1 Message
Activation APP
I am trying to download the app to activate my home wifi. However it keeps telling me that I cannot download the app in this country, even though I changed it to "United States" on the play store.
Visitor
•
1 Message
I am trying to download the app to activate my home wifi. However it keeps telling me that I cannot download the app in this country, even though I changed it to "United States" on the play store.
EG
Expert
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95.8K Messages
2 m ago
Concern moved here to the proper help section for assistance.
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XfinityYvonne
Official Employee
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121 Messages
2 m ago
Hello @user_4993c5 I would be happy to activate your internet.
Can you please send our team a direct message with your full name and full address?
To send a "Direct Message" to Xfinity Support:
Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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