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Access not Authorized You signed in successfully, but you must be an Xfinity user to enjoy this serv
Losing my mind with the lack of service response from Comacst. Yesterday, self-installed television service without issue. Downloaded app to set up Wifi router. Logged in with username/password only to receive this error message: "Access not Authorized. You signed in successfully, but you must be an Xfinity user to enjoy this service." I can not get past this screen, my account page has stated 'we are setting up your account' for 24 hours and I can not get a human being to respond to me. Messenger, Twitter, and certainly not on the telephone. I am a paying customer that can not use their service. Please help!
Jeramydemon78
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5 years ago
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imtooelite
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5 years ago
thank you so much it worked
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BSquared17
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5 years ago
YOU ARE A LIFE SAVER!!!!! SPENT TOO MUCH TIME ON THE PHONE WITH SUPPORT
I hope Xfinity Customer Support reads your post and sends an employee wide email. Such a quick easy fix.
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Irishmum
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5 years ago
This simple piece of advice to make my one account primary worked. It’s so ridiculous but yes it worked.
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