jmerser's profile

Regular Visitor

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4 Messages

Thursday, March 26th, 2020 10:00 AM

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2.4ghz devices unable to locate wifi network

I came home to find all my 2.4ghz devices offline (blink camera, ring2, Sensi thermostat, and Chamberline garage door). When trying to reboot them the apps for all listed could not find my wifi network even though I have SSID on and both 2.4 & 5ghz enabled????? Any help would be appreciated 

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Accepted Solution

Regular Visitor

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4 Messages

5 years ago

Located the problem. It turned out my 2.4ghz antennas were prob damaged by the brown out. I exchanged xfi router gateway and all is  fixed. 

New Poster

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1 Message

5 years ago

Doesnt work

Regular Visitor

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4 Messages

5 years ago

Thank you for your response. Tried that and still nothing. I'm thinking the 2.4ghz antennas were damaged after the recent brown out we had. Im just going to have it replaced or try to get it replaced. Wish me luck w/ customer service. 

Frequent Visitor

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9 Messages

5 years ago

I don't see anything like that for my network ... is it because I'm using Pods?

Frequent Visitor

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9 Messages

5 years ago

Gee, that's very helpful. So, why don't I see the ability to set different names for the different bands. Is it the model of my Gateway?

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