jmerser's profile

Regular Visitor

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4 Messages

Thu, Mar 26, 2020 10:00 AM

2.4ghz devices unable to locate wifi network

I came home to find all my 2.4ghz devices offline (blink camera, ring2, Sensi thermostat, and Chamberline garage door). When trying to reboot them the apps for all listed could not find my wifi network even though I have SSID on and both 2.4 & 5ghz enabled????? Any help would be appreciated 

Responses

Accepted Solution

jmerser

Regular Visitor

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4 Messages

1 y ago

Located the problem. It turned out my 2.4ghz antennas were prob damaged by the brown out. I exchanged xfi router gateway and all is  fixed. 

New Poster

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1 Message

1 y ago

Doesnt work
jmerser

Regular Visitor

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4 Messages

1 y ago

Thank you for your response. Tried that and still nothing. I'm thinking the 2.4ghz antennas were damaged after the recent brown out we had. Im just going to have it replaced or try to get it replaced. Wish me luck w/ customer service. 

Frequent Visitor

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5 Messages

1 y ago

I don't see anything like that for my network ... is it because I'm using Pods?

Frequent Visitor

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5 Messages

1 y ago

Gee, that's very helpful. So, why don't I see the ability to set different names for the different bands. Is it the model of my Gateway?

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