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1 Message
Monday, April 6th, 2026 6:59 PM
Why do I have two X1 Preferred Pro + Dp charges on my bill.
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Expert
117.2K Messages
1 hour ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
690 Messages
44 minutes ago
Greetings, user_r6fewb! Thanks for reaching out to our XFINITY Community forum. We will be more than happy to help look into this billing concern for you. By chance, have you had any recent service changes made lately?
EG
Expert
•
117.2K Messages
1 hour ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityNatalie
Official Employee
•
690 Messages
44 minutes ago
Greetings, user_r6fewb! Thanks for reaching out to our XFINITY Community forum. We will be more than happy to help look into this billing concern for you. By chance, have you had any recent service changes made lately?
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