Hello user_rkndoc, and thank you for getting their concern upgraded for our full attention EG 🙌
I can definitely understand wanting to get your services put on hold while you're away during the seasons, and we love being able to provide that flexibility for our customers! To get started, please visit comcastseasonal.com and sign in. From there, you'll be able to confirm the hold dates for your services, be briefed on expected costs, and even reroute the bill if need be 👍 Please give that a try and circle back if you have any questions!
EG
Expert
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114K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
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563 Messages
6 hours ago
Hello user_rkndoc, and thank you for getting their concern upgraded for our full attention EG 🙌
I can definitely understand wanting to get your services put on hold while you're away during the seasons, and we love being able to provide that flexibility for our customers! To get started, please visit comcastseasonal.com and sign in. From there, you'll be able to confirm the hold dates for your services, be briefed on expected costs, and even reroute the bill if need be 👍 Please give that a try and circle back if you have any questions!
(edited)
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EG
Expert
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114K Messages
3 hours ago
@XfinitySeth
You're very welcome !
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