Visitor

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1 Message

Tuesday, December 23rd, 2025 9:43 PM

Loyalty customer

Would like to renegotiate my past due balance to catch up payments 

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Official Employee

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480 Messages

1 hour ago

Hello @user_i8tnta. Thank you for reaching out on our community forum. To set up a payment plan you would need to log in to your Xfinity account and use the Xfinity assistant to set that option up. Here is a link to walk you through this process. Set up installment plan. Did this help clarify your question? 

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