The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Thank you for reaching out to us @cb1990! For troubleshooting purposes, could you please follow the steps in this article here to check if the phone number preference linked to the primary username on your account is up to date?
EG
Expert
•
109.2K Messages
15 hours ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAldrik
Official Employee
•
2K Messages
15 hours ago
Thank you for reaching out to us @cb1990! For troubleshooting purposes, could you please follow the steps in this article here to check if the phone number preference linked to the primary username on your account is up to date?
0
0