Visitor

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2 Messages

Monday, August 24th, 2026 1:41 AM

Your Xfinity account is already linked to another Peacock account

I am trying to activate the Peacock Premium benefit included with my NOW StreamSaver plan. My Xfinity account shows Peacock Premium as “Activation required,” but when I select Activate, Peacock says, “Your Xfinity account is already linked to another Peacock account.”

I do not know which Peacock account is currently linked to my Xfinity account, and Peacock’s Account Finder cannot locate it.

Please help remove or reset the existing Peacock account linkage so I can activate Peacock Premium with my current account.

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Official Employee

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1.2K Messages

12 hours ago

Hello @user_meb7tb thank you for taking the time to reach out on our community forum! Did you have Peacock activated before at another address with us? 

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