I recently got a new service. Peacock access was included as part of my internet subscription. However, when I try to activate Peacock I receive the error "

1. Login to xfinity.com
2. Navigate to https://www.xfinity.com/yoursubscriptions
3. Select "Activate" next to Peacock (where the status is "Activation Required")
4. Enter the email address associated with my Peacock account
   • This is the same account I was using prior to activating. No current subscription.
5. Enter my password on the following page
6. Review the error "
   Your Xfinity account is already linked to another Peacock account. Here’s How to Find It"

I have tried contacting Peacock customer service and they referred me back to Xfinity. Please assist.