Visitor
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1 Message
Your xfinity account is already linked to another peacock account
Hi,
Recently I was assigned a new account number, but all xfinity services remained unchanged. Peacock Premium (included in my internet service plan) needs activation. But when I try to activate, I get the error message: Your xfinity account is already linked to another peacock account. I tried all emails I ever used with Peacock and get the same error. How can I get this resolved and activate my included Peacock Premium service?
XfinityOrlandoM
Official Employee
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3K Messages
2 hours ago
@user_cfogy7
Thanks for reaching out to us, we do apologize for any inconvenience you're having activating your Peacock services. If you were given a new account number that means you created a new account as account numbers don't change.
So you have to create a new e-mail with your new account to take advantage of the Peacock premium, or you can try and go to this link https://www.xfinity.com/support/articles/switching-between-multiple-accounts for instructions on how to unlink your e-mail from other accounts
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