1 Message
XfinityWifi Account Management
I am not an Xfinity internet customer (meaning I don't have an address with permanent service), I just connect to xfinitywifi, buy a month of wifi, and go on my way. That said, there is an option to autorenew the monthly wifi -- but I have never found a customer portal. It doesn't ask for you to set up and account, it just takes your credit card and gives you no way to change the billing information or cancel the autorenew. What am I missing here? How does one manage the xfinitywifi billing if there is no account set up?
XfinityRaul
Official Employee
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1.5K Messages
1 year ago
Good morning, @user_bc155d. I hope you're having a great Saturday morning. I appreciate you doing everything on your end to stay on top of your prepaid wifi account. We have the option to create a profile where you could manage your account and enroll in our AutoRefill service. To do so, please visit this link and follow the steps provide in the document https://www.xfinity.com/support/articles/xfinity-prepaid-app.
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