Xfinity Website Account Management

Why is it so hard to access my account on the Xfinity website?  I login and try to go to my account information or internet service and it just shows me advertisements and upgrades and other ads but not my account information.  Is there something I am missing?  Why does the website seem to get worse and worse every time I go to do anything?  It might be just that I haven't had a reason to login for quite a while but it always seems to feel worse and more aggravating every single time like you guys are trying to beat your own record for have the worst website.

Are there ways of navigating your website I am missing or what? ...

...on a slightly different note, I'm not sure why but all the drop down menus seem to only open for a second or two before closing making them incredibly difficult to use...  this is absolutely ridiculus.