user_amm16's profile

Visitor

 • 

1 Message

Tuesday, April 15th, 2025 11:31 PM

xfinity wants my bank login information and account numbers giving access to all of my accounts.

I tried to change my bank account for autopay online and was not allowed to change unless I gave my bank account numbers AND my bank login information (seems to be legit).  This gives Xfinity/Plaid total access to all of my accounts.  this is via PLAID which xfinity says is safe.  Xfinity also states that they are not responsible if any information or money is compromised.  This is NOT A GOOD IDEA!!!  

Any thoughts of the safety / wisdom of this Xfinity requirement?

Official Employee

 • 

2.2K Messages

28 days ago

Thank you for reaching out to us @user_amm16! To manage your payment methods, we have a dedicated step-by-step guide here. The steps in this guide include links to our website and our app to guarantee your payment information is not entered on any unauthorized sites. 

 

For more information on our privacy policies, we have a dedicated site here.

(edited)

forum icon

New to the Community?

Start Here