Visitor

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1 Message

09/08/2026 5:35 AM

Xfinity now want to take responsibility for overcharge for $13,000 and try to offer me around only $3000 in credit and didn’t want it

Xfinity charged me $13,000 fake elegal fees and have been finding měnný ways to get away with it I what to see thay don’t think I got real Lawyers I think they I’m kidding but I’m not this would be a class action and also want to size me to retrieve you devices for broken and stollen when owing me this money They took from my child support my bills I rent and only offer [Edited: "Language"] service how should I move forward I have indefinite proof of everything and many different copies And forms so how should I move forward with this?

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Official Employee

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1.5K Messages

2 days ago

Good morning, @user_4uspav we would be happy to learn more. 

Please send us a DM with your full name and address to Xfinity Support.

To send a direct message:

Click "Sign In" if necessary

Click "Direct Message"

Click the "Start new conversation" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it. See the link below for an example

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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