Xfinity NOW denies my right to port my cell numbers

Description of complaint:
Since September 25, 2025, both by phone and in person, I have requested permission to transfer my three mobile numbers from Xfinity NOW to another company. The request has been denied repeatedly. I phoned over 20 times [Xfinity customer service (888) 934-6489], spent over 18 hours on hold or troubleshooting, but have been told the only way to request permission is via the Xfinity app, not through a representative. Requests have been denied. The app also is not showing my three phone numbers, so I am unable to follow the instructions provided by the representatives. I also have visited my local Xfinity store over 12 times in the past three months, and the representative there (Mr. Williams, manager) also has been denied by the Xfinity NOW technicians. I believe I have followed all due diligence in phoning, texting, and visiting the store but to no avail. Consequently, my right to "own" these numbers has been, de facto, refused. I hereby seek remedy to receive my three "port PINs" from Xfinity Mobile. I also have tried the NOW "Chat" feature on the app, but with no resolution.

Desired settlement:
Despite many attempts described in the problem description, I have been denied my right to port my three numbers. I wish to request my three "port PINs" to transfer my three mobile numbers to another company. I wish to port all three and ask for the PINs to enable me to do so.