wbornstein's profile

Regular Visitor

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7 Messages

Mon, Oct 26, 2020 7:00 AM

Xfinity Login Page Won't Load

I am unable to open the Xfinity login page when I am connected to the Internet using Xfinity cable internet access.  This is true across all devices and browsers.  The only way I can load the page and then login is if I connect to the Internet using my phone as a hot spot.  When I do that, it works fine.  Of course the bot has no idea what I'm talking about so I am unable to explain this on chat or on the phone.  Crazy situation.

Responses

Accepted Solution

Regular Visitor

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7 Messages

8 m ago

Rebooting the modem seemed to do the trick.  Seems like an odd situation.  Thanks for your help.

Official Employee

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839 Messages

8 m ago

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