3 Messages
Xfinity emails not received in samsung email app
Been reading issue others are having. Add me to the list. Tried all recommended suggestions but to no avail.
3 Messages
Been reading issue others are having. Add me to the list. Tried all recommended suggestions but to no avail.
XfinityJamesC
Official Employee
•
1.8K Messages
6 months ago
Greetings, @user_0g7nki! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your email, but you have definitely come to the right place for assistance.
Just to clarify, have you:
1. Deleted your account from Samsung email app
2. Changed your Xfinity password online
3. Powered off your phone to reset the network
4. Reinstalled email account using the new password?
I've been seeing a lot of different steps out there, so I wanted to make sure you had the most recent steps.
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