Xfinity Diamond Peacock Premium Issues Due to Service Address Change

Good evening, and thank you for reaching out on our Community Forums regarding your Peacock activation issues after your move @user_fg964r, we appreciate it.

We’d be happy to get a ticket submitted to help resolve this for you.

To get started, please send us a direct message with your first and last name, along with the service address on the account. Once we have that information, we’ll be happy to take a closer look and work on getting this resolved as quickly as possible.

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Messaging" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it