Xfinity Billing and Account Web Site

Why is the Xfinity Billing and Account Web Site so slow? It loads forever and has been like this for years. The phone apps are not much better.

This is on a desktop computer and it does not matter if I am at home or work. It is always slow.

Responses

XfinityKassie

Official Employee

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1.7K Messages

4 months ago

Tek Good morning! We appreciate you taking the time to provide feedback on the website, and reach out to our Community Forums Team. We are always looking for ways to improve our customers experience with our products, services, and support channels. That said, were able to get to Billing section you needed, or are you still stuck with it loading?

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user_x9w9zv

Visitor

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1 Message

Why are Xfinity services on my new super-fast internet SO S L O W? It is a poor program, and doing anything like setting up Paramount+ takes hours. Then they say they have a problem. [Edited: "Inflammatory"]

(edited)

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Reply

2 days ago

0

XfinityThomasA

Official Employee

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2.3K Messages

This is not the experience we want, user_x9w9zv. What device are you using that is having an issue with the Paramount+ app? Have you tried troubleshooting using the Xfinity app? It works great and is easy to use.

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