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Tek
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Problem Solver

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919 Messages

Wednesday, January 8th, 2025 1:21 PM

Xfinity Billing and Account Web Site

Why is the Xfinity Billing and Account Web Site so slow? It loads forever and has been like this for years. The phone apps are not much better.

This is on a desktop computer and it does not matter if I am at home or work. It is always slow.

Question

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Updated 

3 months ago

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XfinityKassie

Official Employee

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1.7K Messages

3 months ago

 

Tek Good morning! We appreciate you taking the time to provide feedback on the website, and reach out to our Community Forums Team. We are always looking for ways to improve our customers experience with our products, services, and support channels. That said, were able to get to Billing section you needed, or are you still stuck with it loading? 

 

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