Visitor

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2 Messages

09/15/2026 8:45 PM

Xfinity Already Linked to Another Peacock Account

I linked my Xfinity Account to my Peacock account a while back, only to find later that my subscription was no longer linked. I went to my account to Activate it. When I landed on the Peacock linking page I attempted to sign in and relink accounts. This is the message that popped up:

I use only one email address for subscriptions, so I don't know what other Peacock account I could possibly have. The instructions on "How to Find it" is of no help to me. 

I couldn't find which email I used for Peacock in my Xfinity Account Subscriptions either. I need some guidance please.

Also, I noticed we have two different accounts that are linked, one being for my old home address. I would like to delete the one with the old address, but didn't want to unlink them until the Peacock linking issue is resolved, just in case there is a connection.

Image for Activating Button (as if it had never been activated):

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Official Employee

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2.7K Messages

2 hours ago

Hi @user_g2wp9f thank you for taking the time to reach out and provide the details of what you have found. Have you made any recent plan changes? 

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