1 Message

Fri, Jul 22, 2022 3:40 PM

Wrong service address

The apartment complex I moved to has two buildings, and I just realized I put the wrong building address as my service address (I've already moved in and set up my equipment and have been using the wi-fi since last month). How can I change my address?


Official Employee


707 Messages

5 months ago

Hello @user_ce6169. We appreciate you taking the time to reach out to our team via Forums. We can certainly help and make any necessary corrections. Please send a Direct Message with your full name and address.


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• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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