Hello user_47tsve! If you're an active Xfinity customer, your forum account is linked to your main Xfinity ID and cannot be fully removed, but you can request to have access disabled. If you're not a customer, inactivity will eventually disable your forum account automatically. Please let us know if you have any additional questions or concerns.
XfinityNatalie
Official Employee
•
158 Messages
2 days ago
Hello user_47tsve! If you're an active Xfinity customer, your forum account is linked to your main Xfinity ID and cannot be fully removed, but you can request to have access disabled. If you're not a customer, inactivity will eventually disable your forum account automatically.
Please let us know if you have any additional questions or concerns.
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