Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
@user_dc888a, Thanks for taking the time to reach out to us here on the Xfinity Forums for support.
If this is in regards to a new account and you haven't already, please be sure to visit xfinity.com/getstarted to create your username so that you can access your new services.
If you've already done this or this is not for a new service account, Please send us a Direct Message with your first and last name as well as your service address so we can assist.
To send a Direct Message, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.
EG
Expert
•
93.8K Messages
4 m ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityTambrey
Official Employee
•
3.2K Messages
4 m ago
@user_dc888a, Thanks for taking the time to reach out to us here on the Xfinity Forums for support.
If this is in regards to a new account and you haven't already, please be sure to visit xfinity.com/getstarted to create your username so that you can access your new services.
If you've already done this or this is not for a new service account, Please send us a Direct Message with your first and last name as well as your service address so we can assist.
To send a Direct Message, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.
(edited)
0
0