Hi user_okogrh, thanks for stopping by the community forums! There are quite a few things than cause issues with someone's internet service. The first thing I recommend checking is the Network Status page if you haven't checked already to see if there's a service interruption in your area. If there are no service issues in your area, can you provide some details about the issue your experiencing, such has how long it's been happening, if it's intermittent or constant, and if there are any troubleshooting steps you've attempted?
XfinitySean
Official Employee
•
696 Messages
11 minutes ago
Hi user_okogrh, thanks for stopping by the community forums! There are quite a few things than cause issues with someone's internet service. The first thing I recommend checking is the Network Status page if you haven't checked already to see if there's a service interruption in your area. If there are no service issues in your area, can you provide some details about the issue your experiencing, such has how long it's been happening, if it's intermittent or constant, and if there are any troubleshooting steps you've attempted?
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