Promo8898's profile

New Poster


1 Message

Sun, Dec 27, 2020 10:00 AM

We're sorry message

I'm trying to transfer my service to my new place and I get all the way to the end before I get a we're sorry page. Anyone else experiencing this?



Official Employee


6.1K Messages

6 m ago

Hi @Promo8898! Thank you for posting to the Xfinity Forum to get help setting up your transfer of services. If you're still in need of assistance, I'd be happy to get this taken care of for you. Please send a private message including your first and last name and the numbers associated with your service address. To send me a private message, click on "ComcastChe," and then click send a message. 

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