U

Thursday, January 18th, 2024 9:53 PM

Closed

website logging me out

I tested multiple different browsers / platforms (android, windows) and am getting logged out in every attempt.

I requested Xfinity service after creating this account but am not getting any update and cannot login.

Official Employee

 • 

998 Messages

11 months ago

@user_p8bvos Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

Official Employee

 • 

1.3K Messages

11 months ago

@user_p8bvos ,I'm so happy we were able to get you taken care of tonight. If you need anything in the future please feel free to make another post and a Digital Specialist, Forums Expert, or community member will help you as soon as possible. I hope you have a great rest of your night and stay safe.

forum icon

New to the Community?

Start Here