Visitor
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1 Message
Website keeps logging me out
I made an account to get wifi and pick it up in person. The website logged me out. I keep trying to check my plan, but the check plan page either doesn't work or I keep getting logged out. I have completed sign up, I have verified, and I have tried different browsers. It's not working.
I tried to call customer service, but it says my phone number is not linked to an Xfinity account.
What do I do
XfinityAbby
Official Employee
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297 Messages
1 day ago
Hello @user_1pgsf7. Thank you for reaching out on our Community Forum. Have you gone to the Xfinity store to pick up your equipment yet?
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