Visitor
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1 Message
Website errors: A rendering error occurred: 'Cannot read properties of undefined (reading 'trim').'
ur new web design, doesn't work well for me for most things
For example: in Account and identity
A rendering error occurred: 'Cannot read properties of undefined (reading 'trim').'
Displays wrong phone number in Xfinity ID and Security- Account communications-Verify number
s/b same as profile 3948 or number at bottom of page not 3949
Billing: only my mobile acct is listed. also give rendering error at top where my internet billing s/b
Most features are not working giving rendering type errors
does not work in Chrome, Edge and Firefox-- gives a lot of rendering errors. running Windows 11
Is there some special I need to do here? The web site is useless to me at the moment
XfinityJosephA
Official Employee
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1.7K Messages
2 years ago
Hello, @ab3un, have you also tried clearing cache and cookies on your browsers and making sure your browsers and PC have all the latest updates? If yes, trying on a second device might be a good step to take.
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